Incorrectly charged for premium upgrade I did not want

  • Unknown's avatar

    Last month I purchased a premium theme for my blog. I also purchased domain mapping. Then, a charge showed up in my credit card statement for a premium bundle on top of those prior purchases. I never ordered or purchased this premium option, and I tried to refund it, which has not worked. I want to get this purchase refunded as all I require is the theme and domain mapping- not a premium bundle on top of that.
    Help please?!

    The blog I need help with is: (visible only to logged in users)

  • It looks like you had somehow gotten started with a 14 day trial of WordPress.com Premium. Not sure how that happened. But I have processed that refund for you. Please be aware that it can take up to 7-10 business days for refunds to show up on your statement.

    Please let me know if there is anything else I can do for you.

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