increase max file upload size

  • Unknown's avatar
    rig24 · Member ·

    how to increase max file upload size 2gb to 5gb. i try some plugin but it wont work

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-oikake · Staff ·

    Hi,

    In WordPress.com, the server environment specs can not be changed. Here you have more info about this:

    WP
    PHP Environment
    in WordPress.com Support
    3 min read
    This page lists information about our servers for sites hosted on our plugin-enabled plans. You may use this page to troubleshoot issues or decide to host your site with us. Please note that these settings can’t be changed or modified for any individual site. WordPress / Server Environment WordPress version:Check Your WordPress VersionServer info:nginxPHP version:7.4, 8.0, 8.1, 8.2memory_l

    Our max upload size is 2GB, which should be enough for any image or video you’d like to display on your site. Could you please provide a little more detail on what you would like to accomplish to see if there is an alternative?

    Let me also note that your Creator plan features real-time support 24/7 with our Happiness Engineers so you don’t have to wait here for an answer:

    WP
    Contact WordPress.com Support » Live Chat Support
    in WordPress.com Support
    3 min read
    Our live chat support, included in eligible plans, connects you with our Happiness Engineers to help you with any aspect of WordPress.com. This guide will show you how to reach live chat and make the most of your support experience. How to Access Live Chat Support To contact WordPress.com support via live chat, take the following steps: Visit your website’s dashboard. Click the qu

    Thanks!

  • The topic ‘increase max file upload size’ is closed to new replies.