ineligible TLD

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  etljeby · Member · Nov 13, 2019 at 2:47 pm

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  I’m trying to transfer a domain and keep getting the messgae ‘ineligble TLD’ why is this?

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Nov 13, 2019 at 3:02 pm

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  Hi –

  There are a handful of domains that we are not able to register or receive transfers of. This list is kept up to date: https://en.support.wordpress.com/domains/domain-pricing-and-available-tlds/

  Please share the domain in question so we can confirm that for you.

  In this scenario you’ll map the domain to your account:
  https://en.support.wordpress.com/domains/map-existing-domain/

  Write back with any other questions.

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  etljeby · Member · Nov 13, 2019 at 3:09 pm

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  the website is chronicillness.co.uk so there should be no problem but it will not work.

  Thank you for your help.

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  staff-zinnia · Staff · Nov 13, 2019 at 3:26 pm

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  Thanks for sharing! I can see that the domain is registered through tsohost.co.uk since 2017 so it is definitely old enough for a transfer. (60 day min age requirement).

  Have you unlocked the domain for transfer through them already?

  https://en.support.wordpress.com/incoming-domain-transfer/