Initial home page is not loading correctly, upon clicking "Home" it is correct.
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When my home page initially loads after typing in the address: moderngermanfilm.wordpress.com it isn’t loading the page correctly. The search bar is cut off as well as the top of the page under the header. When I click on “Home” the problem is corrected. It displays correctly. I have tried multiple browsers, refreshing and clearing the cache. My home page is a static page instead of the usual blog scroll. How can I fix this so that it displays the *initial* homepage correctly???
The blog I need help with is: (visible only to logged in users)
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The theme you are using is displaying correctly for me. I do not see those issues at all. I am using Firefox 21.
If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.
Note: If you are using an IE9 browser in compatibility mode that makes it render as IE7 and IE7 is not supported. To disable see > http://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html
If you are running one of the browsers and versions listed at http://browsehappy.com please do these four things:
1. Try clearing your browser’s cache:
http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050
2. Make sure that you have third-party cookies enabled: http://en.support.wordpress.com/third-party-cookies/
3. Try with all browser extensions or add-ons temporarily disabled.
4. Try enabling HTTPS: http://en.support.wordpress.com/https/
If it’s still happening, let us know exactly which browser (and version of it) you’re using by checking here if necessary http://www.whatbrowser.org/ and also post any error reports you get.
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The page loads correctly if you just click the above link where it says:
“The blog I need help with is moderngermanfilm.wordpress.com.”However, I am finding if I TYPE in the web address it isn’t loading correctly for some reason.
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Okay, great! I don’t know what it is doing. Now when I type it in it seems to work, but when I hit the refresh button it does the weird stuff again! Very odd. It is strange, because I tried it on different computers and different browsers too! Oh well. Thanks for your reply timethief! :)
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@moderngermanfilm
I noticed three days have passed and this thread lacks a modlook tag to bring the issue to Staff attention so I tagged it. Please subscribe to it so you are notified when they respond. -
Thanks timethief!
I don’t know what a modlook tag is. Not sure how to subscribe to it either! Sorry, I’m a bit of a newb. :) -
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I took a look and everything is working properly.
Could you send us a screenshot of the page where you’re seeing this? You can upload the screenshot to your blog’s media library.
Thank you!
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Sure. This is what it is looking like *sometimes* especially when I hit the refresh button.
http://moderngermanfilm.files.wordpress.com/2013/05/screen-shot-2013-05-20-at-11-32-08-pm.pngIt is missing some of the white space at top. It looks like it just isn’t scrolled up properly, but none of the browsers I tried will let me scroll up. It just hides the search bar and the white space.
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I was able to reproduce the issue. I’ve just reported this to our theme developers and I’ll contact you once it’s fixed.
Sorry for the inconvenience.
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Sorry for the delay. The issue has been resolved. Please let us know if you need any further assistance!
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