Inquiries about domain addresses

  • Unknown's avatar
    d060714 · Member ·

    Settings-Generally, you cannot connect after changing the domain ID to https://true-review. After purchasing a domain named true-review, you entered it, but it does not work. Is the original domain d060714.mycafe24.com recoverable?

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    We’re glad to hear you’re using WordPress for your website. However, we must clarify that the site you’re referring to is not hosted on our WordPress.com managed hosting, but rather with a different service provider using the open-source version of our software. This means that our capacity to provide help with your site’s issues is limited since we can only investigate and resolve problems on sites we host directly.

    WordPress.com managed hosting provides secure, high-performance hosting with WordPress experts on hand to help, at any time. If you’re interested in exploring this option, feel free to view this page for more details: https://wordpress.com/hosting/

    Moving your website to our managed hosting is made easy using our migration plugin. You can find more information on moving to WordPress.com on the link provided above.

    WP
    Import using Move to WordPress.com
    in WordPress.com Support
    3 min read
    The Move to WordPress.com plugin allows you to start migrating a self-hosted WordPress site to WordPress.com directly from the self-hosted site. Prerequisites The Move to WordPress.com plugin installed on your self-hosted WordPress site. All incompatible plugins deactivated on the self-hosted site. ✅ There is no need to create a site on WordPress.com before you get star

    Since the issue involves a site hosted externally, you may find the assistance you need in the community support forums for the open-source version of WordPress. This is the version that your host uses for your site, so it’s the best place to seek help. You can visit the forums at:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    We hope this information helps you in resolving your issue.

    Best of luck with your WordPress journey!

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