Inquiry
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Hello,
I just want to inquire regarding the ff:
If we purchase a business plan, does the domain included? how about the hosting? or the domain and hosting is sold separately like business plan + domain from yahoo + hosting?
Does WordPress owns the domain and hosting if we purchase it from the site?Sorry for the inconvenience. Thank you!
The blog I need help with is: (visible only to logged in users)
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Hi, @esearchs,
With the Business Plan, yes a custom domain is included, as well as hosting (all WordPress.com) plans include hosting on WordPress.com.
For the Business Plan You :Get a free custom domain name (mywebsite.com) with this plan to use for your website.
Details for the plans:
https://wordpress.com/pricing/For the domain name, it is yours as long as you renew, and you have options if you want to transfer it later. Just be sure it doesn’t expire.
See this support doc for details: https://en.support.wordpress.com/all-about-domains/#transfersYour content is yours.
Let me know if this helps.
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Hello happyathometoday,
Thank you for the response! Now i’m concerned regarding the website security? If WordPress hosts it, how is the security works?
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Hi, @esearchs,
WordPress.com monitors potential harmful activity. As for login and stuff, that is up to you to create a good login, and make sure the right people have admin access.
WordPress.com’s support doc on security: https://en.support.wordpress.com/security/
Akismet protects comment spam. Info on that: https://en.support.wordpress.com/unwanted-comments/
Do you have a specific concern that would need to be addressed?
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Does WordPress have a monthly purchases of plan and not the billed annually? What if we want to try a month using it first?
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Hi, @esearchs,
WordPress.com does not offer monthly billing options. They do have a 30 day refund policy, if you are unhappy but keep in mind that if you get a domain registration, that must be completed within 48 hours of purchase:
For new domain registrations, you must cancel within 48 hours of purchase to receive a refund. There are no refunds, pro-rated or otherwise, after 48 hours.
Refund Info: https://en.support.wordpress.com/refunds/
Also note that if you go with the upgraded plan, you will have access to email and live chat support. :)
Let me know if you have additional questions.
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Hello happyathometoday,
So means even if I purchased a 299$ as an annual payment for a business plan but I am not satisfied with the system and I requested a refund before the 30th day of subscription they will refund my 299$ full? Thank you.
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Let me tag staff for confirmation for you, since this is a big step for you. That way you will have all of your questions answered and confirmed and be ready to test the waters.
How do I get a Moderator/Staff reply for my question?
Some issues require staff member help. If you see or add a thread that you know needs staff intervention, you can add the modlook tag to the tags area of the thread to make sure we see it.I have added the modlook tag.
Staff: @esearch is considering the Business Plan, but has some reservations. I have assisted but I think a staff member giving @esearch some reassurance would be helpful. : )
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Hi esearchs,
I am not satisfied with the system and I requested a refund before the 30th day of subscription they will refund my 299$ full?
Yes that’s correct! We provide a 30 day refund period for paid plans and domains can be refunded as long as they are cancelled within 48 hours of registration. This guide contains more information about the refund process if you are interested:
I see happyathometoday has already done a good job of answering your questions but please let me know if would like to ask about anything else.
Thanks for tagging this thread @happyathometoday!
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