Inserting post into database error

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  drsyedarshadhusain · Member · Mar 22, 2021 at 12:08 pm

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  Hello there,

  I have been unable to upload media into my media library on Word Press/elementor editor as an error occurs ‘post could not enter into database’

  I have deactivated my GiveWP plugin but it still hasn’t worked.

  Does anyone know how this can be resolved ASAP.

  Thanks

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  helper-heroponriki · Member · Mar 22, 2021 at 2:44 pm

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  Can you let us know what the URL is of the site where you’re having this problem? Once we have that information, we’ll be better able to advise. Thank you!

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  drsyedarshadhusain · Member · Mar 23, 2021 at 8:07 pm

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  Hello there,

  Here is the URL of the website that we are not able to upload media onto.
  https://shareforcare.org.uk/our-work/

  Many Thanks,

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  helper-heroponriki · Member · Mar 23, 2021 at 8:40 pm

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  Thanks for that! It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted elsewhere.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and could be the best ones to help you with this problem.

  I hope that helps!