insight of my website
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Hi, I have recently migrated my website but have not changed my wordpress account but still my dashboard is showing all stats to zero. could you please help in retrieving my previous insights?
WP.com: Yes
Jetpack: No
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi, I have recently migrated my website but have not changed my Jetpack account but still my dashboard is showing all stats to zero. could you please help in retrieving my previous insights?
The blog I need help with is: skillreporter.com
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I have recently migrated my website from one hosting to another but my Jetpack account is the same still I am not able to see my previous stats on the same domain which I migrated. Looking forward to getting support for retrieving my stats. Please help
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Hello,
Thanks for reaching out to us.
To check, are you looking to put migrate stats into: skillreporter.com? If yes, what is the original site URL with WordPress.com?
Before proceeding, I would like to confirm if you have connected skillreporter.com to WordPress.com using Jetpack. Jetpack facilitates the stats and insights feature, and it might be the case that the plugin needs refreshing after the website migration.
If you haven’t reconnected to Jetpack since the migration, you can do so by visiting your WordPress dashboard > Jetpack > Set Up Jetpack. You can view the reconnection process in more detail [here](https://jetpack.com/support/installing-jetpack/).
Moreover, bear in mind that some data like “Views by country” might show zero if you have not activated the “statistics” module in Jetpack. Please ensure it is turned on. You can refer to this [link](https://jetpack.com/support/wordpress-com-stats/) for the process.
If Jetpack setup or the statistics module activation still doesn’t resolve your issue, you might be dealing with a more complex migration issue.
Many thanks in advance.
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