Instagram not connecting
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instagram is not connecting to my site
The blog I need help with is: (visible only to logged in users)
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Hi lauintothewild,
It would be great if you could try removing the current Instagram widget and then work through these steps:
- Clear your browser cache
- Open instagram in a browser tab and login
- Go to My Sites > Customise > Widgets
- Add the Instagram widget back again
- Click publish before trying to click Authorize
- Click Authorize
Does that make a difference? If not, are you seeing any error messages when trying to connect?
Just let me know and we’ll go from there.
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Hi there!
Thanks for the prompt response.
I tried step by step and still can’t. I have snapped a pic of the message but can’t upload it. It basically says “there was a problem authorizing with Instagram. Try later”
But my password is right and I can’t think why is giving me error.
On the url at the end it says “customizer=1&error”Thank you
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There have been similar reports coming in recently. We are working to figure out the cause of the issue and I’ve added your case to the report.
Once last thing, try to add the widget from here:
https://lauintothewild.wordpress.com/wp-admin/widgets.php
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