Instagram widget

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  kimberwillis · Member · Apr 11, 2017 at 1:25 pm

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  I’m having trouble authorizing the Instagram widget. When I click on authorize it takes me to a blank screen and does nothing. Can someone help me set up this widget?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Apr 11, 2017 at 1:31 pm

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  Hi there,

  Did you add the Instagram widget to your site before authorizing it? If not, that may be the reason for the trouble.

  Have you seen our support page that provides the step by step instructions on how to successfully add the Instagram widget to your account:

  https://en.support.wordpress.com/instagram/instagram-widget/#authorizing-instagram-account-access

  Please let me know if you have any questions. Thanks!

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  kimberwillis · Member · Apr 11, 2017 at 1:40 pm

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  Hi Darnell,

  The Argent theme had this widget already in place in the footer. I removed it (started over) and followed the instructions on the link you provided. It’s still taking me to the blank page.

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  staff-doublebassd · Staff · Apr 11, 2017 at 1:48 pm

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  Were you able to log into your Instagram account on your computer while in a different tab?

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  kimberwillis · Member · Apr 11, 2017 at 1:53 pm

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  Yes.

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  staff-doublebassd · Staff · Apr 11, 2017 at 2:25 pm

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  Okay, I’m going to send an email your way to see if we can get this sorted.

  Let me know if you do not see an email from me soon.

  Thanks!

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  kimberwillis · Member · Apr 11, 2017 at 7:13 pm

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  Hi Darnell, I switched templates and got it figured out. Thanks so much for your quick response!

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  staff-doublebassd · Staff · Apr 11, 2017 at 7:57 pm

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  You’re welcome!