Instagram widget does not work

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  grindgoddessskate · Member · Nov 25, 2015 at 1:26 pm

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  Ive been trying to use Instagram widget for weeks but it will not load onto my page. Ive tried using different computers thinking it was a weird firewall but it just sits there trying to load forever or stops after a second.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 25, 2015 at 7:01 pm

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  Have you used this guide? https://en.support.wordpress.com/instagram/instagram-widget/
  Have you consulted this support doc?
  https://en.support.wordpress.com/widgets/#widget-visibility

  Is your Instagram account public? Or is is private and therefore blocked when it comes to display of images in the widget on your blog?

  This particular widget needs to be authorized using the WP admin widget page rather than the customizer. If you go to Appearance>Widgets from the WP Admin dashboard and authorize the widget from there, you’ll have much better luck. From: https://en.forums.wordpress.com/topic/instagram-widget-wont-authorize-access?replies=9#post-2333822

  Relevant support doc https://en.support.wordpress.com/instagram/instagram-widget/

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  kat4jc · Member · Dec 21, 2015 at 6:07 pm

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  I am experiencing this as well. I have done all of the above ^^.
  “Appearance>Widgets from the WP Admin dashboard and authorize the widget from there, you’ll have much better luck”
  Stopping short of going to appearance from WP Admin because I can’t seem to find it. I’ve easily spent a couple hours trying to resolve this issue with no resolution. I worked IT for years and have never encountered a problem I can’t work around until this! Please help.
  Mac Book Pro
  Attempted on updated versions of Safari and FireFox
  Cleared cache and cookies
  I’ve read all the forums advising what to do and attempted it all.

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  feliceelena · Member · Dec 22, 2015 at 9:36 am

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  I am having the same issue. I cannot find the WP Admin dashboard to do this workaround. Help would be amazing!

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  justjennifer · Member · Dec 22, 2015 at 10:40 am

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  @kat4jc @feliceelena- if it is the site linked to your usernames:

  @kat4jc https://uncommonhoursorg.wordpress.com/wp-admin/widgets.php

  @feliceelena – for you: https://shingletoboggie.wordpress.com/wp-admin/widgets.php

  I recommend that at the same time you also be logged in to the Instagram account that you are trying to connect to the widget .

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  feliceelena · Member · Dec 22, 2015 at 10:44 am

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  Awesome, that worked! Thanks very much!

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  justjennifer · Member · Dec 22, 2015 at 12:49 pm

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  @feliceelena you’re very welcome!

  You can always find your site’s WP Admin Dashboard by adding /wp-admin/ at the end of your site URL.