Instagram widget not retrieving images
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To anyone that can assist…
Been playing with this widget for a while. I’m still a novice website/wordpress user so I’m struggling with the troubleshooting.
My IG widget is at the bottom on my site and my current theme is Libre 1. It says it is having problems retrieving the photos. Anyone with insight on how I can fix this, would be super crazy appreciated.
Thank you in advance,
Liz
The blog I need help with is: (visible only to logged in users)
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This is the support forum for those who have the wordpress.COM free plan. Help! Getting WordPress.com Support https://en.support.wordpress.com/help-support-options/
All sites with upgraded plans like yours include access to live chat support. https://wordpress.com/help/contact At times when all operators are busy or unavailable, you’ll be able to get through to private email support.
Have you tried using live chat support?
https://en.support.wordpress.com/live-chat/ -
P.S. This support doc may be helpful https://en.support.wordpress.com/instagram/instagram-widget/
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Hi Liz,
Could you try to remove and then reconnected to Instagram? If you’re able to I’d recommend looking over the instructions TimeTheif posted to see if that helps.
In the event that you’re still having trouble, just let us know and we’ll get things sorted!
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