Instagram widget not working in Nucleare

• 

  a2rouesduprogres · Member · Apr 3, 2019 at 5:46 am

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  The Instagram widget is not working anymore with this theme. It used to work fine but now there is apparently a sync problem with insta and it’s impossible to pair an account to the widget and get the pictures on the blog. Thanks in advance for your help!

  Best regards,
  Leo Ecrepont

  The blog I need help with is: (visible only to logged in users)

• 

  staff-arya · Staff · Apr 3, 2019 at 7:09 am

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  Hi there,

  Did you try removing and adding it again? If no, could you please try that?

  Could you also please try to clear your browser cache and try connecting it again?
  Here’s a link on how to do it:
  https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Can you also try different browser for connecting to Instagram rather than the one you using currently?

  Can you also please try connecting from the dashboard(WP Admin).
  Here are the steps:
  `
  Step 1: Open the WP Admin page, and navigate to Appearance > Widgets.
  Step 2: Drag and drop the Instagram widget to the sidebar where you want it.
  Step 3: Click ‘save’ but do not click ‘authorize.’
  Step 4: In a separate tab, open up your Customizer, and navigate to the relevant sidebar’s widgets.
  Step 5: You should see Instagram there. Click authorize from the Customizer.
  `

  Source:
  You can check the following threads from where I got this information:
  https://en.forums.wordpress.com/topic/link-instagram-account-to-wordpress-account/
  https://en.forums.wordpress.com/topic/instagram-widget-not-working-22/

  Please let us know how that goes.

  Thanks!