Instagram widget not working on sequential theme

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  nbthsguidance · Member · Mar 23, 2015 at 3:50 pm

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  Instagram widget in sequential wordpress.com theme gives error code
  “page not found”. In the widget itself the message is “are you sure you want to do this?”

  The blog I need help with is: (visible only to logged in users)

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  nbthsguidance · Member · Mar 23, 2015 at 5:25 pm

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  Instagram widget in sequential wordpress.com theme gives error code
  “page not found”. In the widget itself the message is “are you sure you want to do this?”

  The blog I need help with is nbthsguidance.wordpress.com.

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  timethief · Member · Mar 23, 2015 at 5:32 pm

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  Hi there,
  I tagged this thread for Staff assistance. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  1. If you are not running one of the browsers and versions listed at http://browsehappy.com/ please try upgrading or switching first.

  2. If you are using an IE browser in compatibility mode please disable that mode. http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view

  3. If you are running one of the browsers and versions listed at http://browsehappy.com/

  (a) Try clearing your browser’s cache http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=32050

  If applicable see here for instructions on how to clear the cache for Chrome and Safari on the iPad:
  http://browsers.about.com/od/howtousemobilebrowser1/ss/safari-ipad-clear-cache.htm
  http://browsers.about.com/od/howtousemobilebrowser1/ss/How-To-Clear-Browsing-Data-In-Chrome-For-Ipad_6.htm

  (b) Make sure that you have both third-party cookies enabled and JavaScript enabled
  http://en.support.wordpress.com/third-party-cookies/
  http://www.google.com/adsense/support/bin/answer.py?answer=12654

  (c) Disable all browser extensions or add-ons temporarily. Know also that security and firewall programs and programs that run incognito mode may need to be temporarily disabled as well.

  (d) Try enabling HTTPS: http://en.support.wordpress.com/https/

  Add both *.wordpress.com and *.wp.com to your list of trusted sites under the Security tab. Make sure to uncheck the box for “Require server verification (https:) for all sites in this zone.” http://en.support.wordpress.com/https/#frequently-asked-questions

  4. You can use this link to see if your flash is up to date. http://www.adobe.com/software/flash/about/ If it’s not then go to http://www.adobe.com/products/flashplayer/ and download and install the latest version of flash.

  5. Try using another browser.

  6. If you are not successful let Staff know:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/
  (c) Exactly what you experience including what any error reports you receive state. Note you can use http://snag.gy/ to share screenshots and link to them here.

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  timethief · Member · Mar 23, 2015 at 5:34 pm

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  Also note this result I get: This user is private.

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  nbthsguidance · Member · Mar 23, 2015 at 6:01 pm

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  Thanks timethief, I changed the setting to public. That can only be done from the Instagram app, not from a pc!

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  kathrynwp · Staff · Mar 23, 2015 at 6:13 pm

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  Are you all set here? Looks like making your Instagram account public solved this issue, as I can see the widget on your site now.

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  nbthsguidance · Member · Mar 23, 2015 at 6:32 pm

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  Yes, all set. Thanks for your help!