Instagram Widget – White Screen?

  • Unknown's avatar
    roningrappling · Member ·

    Hi there,

    I’m having an issue with the instagram widget on my site http://www.roningrappling.com – when somebody clicks on one of the images displayed by the widget, it brings up a completely white screen and does not navigate to the desired picture. This behaviour happens on Chrome, Firefox and Edge – however, on Microsoft Edge, I get an error saying
    ‘This content can’t be shown in a frame
    There is supposed to be some content here, but the publisher doesn’t allow it to be displayed in a frame. This is to help protect the security of any information you might enter into this site.’

    Funnily enough, if you open the link in a new tab or new window, it works just fine.
    The widget is installed on my sidebar and I’ve tried removing / re-adding it.
    Could somebody please help?

    Thanks in advance

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hi there,

    Seems like your site is not hosted on WordPress.com but a self-hosted WordPress site. See the differences between the two here.

    Name Server: NS1.HOVER.COM
    Name Server: NS2.HOVER.COM

    I clicked some of the photos on the Instagram Widget of your site but I have no problem loading the page and I don’t see any error message. If you experience the same issue again, perhaps you can report the issue to Instagram as this might be a connection issue between your WordPress site to the Instagram.

    In the future, if you need help on your self-hosted site, please post your question at https://wordpress.org/support/.

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