Instagram widget won't authorise

  • Unknown's avatar

    Recently my Instagram widget stopped updating my new posts. I tried updating it and this didn’t work. I then de actived the widget, deleted in and reinstalled it. Once I was asked to authorise the Instagram widget it simple showed an error messsage. I have tried downloading similar widgets such as simply instagram but the same error code comes up. Have been trying for the last two hours. I am not the best with this sort of thing so would appreciate any straight forward instructions or help I can get

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    The Instagram widget on your site is showing your latest Instagram posts for me if I compare it to your actual Instagram page. Did you manage to get this working again?

    If it’s not updating for you, try clearing your browser cache and cookies and see if that helps.

  • Unknown's avatar

    Thank you so much for your reply!

    Unfortunately it’s still not working for me on either my mac or my phone.

    I tried clearing all browser cache and cookies as suggested but it didn’t work :(

  • Hi @kirstenanderton, that’s odd. Are you using the same internet connection for both the mac and the phone? I wonder if your ISP is storing old results to make your connection feel faster.

    For what it’s worth, I see this image on your site:
    https://www.instagram.com/p/BILjsqOh80q/

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