Instagram widget won't authorize

  • Unknown's avatar
    fictionalashley · Member ·

    I am trying to add the Instagram widget to my blog’s sidebar. It has the Authorization button but when I click it I get a screen that says ‘Stay on this page’ or ‘Leave this page.’ No matter which one I click, the Customize section just refreshes losing any unsaved changes and without the Instagram widget.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    rachelmcr · Member ·

    Hi there,

    Sorry for the trouble! When you’re in your site’s Customizer, you can follow these steps to authorize that widget:

    1. Add the Instagram widget (without authorizing it)
    2. Save and publish your changes in the customizer
    3. Go back to the widget in the customizer and authorize it

    If you have trouble with those steps, you can also authorize it from the widgets page in the WP Admin dashboard:

    https://fictionallivingreviews.wordpress.com/wp-admin/widgets.php

    Our team is aware of the trouble authorizing the widget but they haven’t found a solution for it yet, so one of those approaches will let you set that up in the meantime. Please let me know if I can do anything more to help with that. :)

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