Instagram widget won’t connect

  • Unknown's avatar
    roisingallagher · Member ·

    When trying to connect the Instagram widget it opens up a new window but doesn’t load anything, and the status just says connecting but never does anything.

  • supernovia · Staff ·

    Hey there, can you try these specific steps?

    1) Log into your WordPress.com account.
    2) Go to My Site(s) → Design → Customize.
    3) Click into the “Widgets” section.
    4) Expand the “Instagram” widget.
    5) Click “Connect Instagram Account.”
    6) Follow the prompts to reconnect your Instagram account.

    You can also try connecting over WP-Admin > Widgets.

    If that still isn’t working, your browser might be blocking the connection with anti-tracking tools. Try using a private browser window to see if that helps. Then, if you still need help here, please send a link to the site.

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