Installation failed: Destination folder already exists.

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  brettandrewwillis · Member · May 12, 2022 at 1:16 am

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  Hey guys, i’m trying to install Site Kit by Google in the plugin section but I keep getting the above message ‘Installation failed: Destination folder already exists’ Can somebody please help me with this one?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · May 12, 2022 at 4:46 am

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  Hi there,

  This is WordPress.com forum, It sounds like your website is using the open source WordPress software (from WordPress.org) which is hosted elsewhere rather than WordPress.com. Which means, WordPress.com staff are limited to access the file hosted elsewhere. To avoid confusion about WordPress.com vs WordPress.org please know the differences from here https://wordpress.com/support/com-vs-org/

  However, you’ll find the support forum for Site Kit plugin by Google here https://wordpress.org/support/plugin/google-site-kit/
  You’ll find more experts there who can provide help.

  Thanks.