Installed a sitemap app and now can not access WP dashboard

  • Unknown's avatar
    gibbsy73 · Member ·

    Installed a sitemap app and now can not access WP dashboard or my site?

    The blog I need help with is: (visible only to logged in users)

  • staff-zara · Staff ·

    Hello there,

    Your site http://www.73.net.au is not accessible and it’s not hosted on WordPress.com. If your site is built using WordPress, then it’s most probably the open source WordPress software.

    Retrieved from: https://whois.auda.org.au/

    Name Server: NS2.SYRAHOST.COM
    Name Server: NS1.SYRAHOST.COM

    You may contact your web hosting provider for help or post the question at the WordPress.org forum and seek help from the experts and volunteer members there. You may need to register an account if you don’t already have one.

    https://wordpress.org/support/

    Please be informed that the staff and members of this forum could only help you out with support topics related to WordPress.com sites but not self-hosted WordPress sites as they’re separate entities and independent from each other.

    See the differences between WordPress.com and self-hosted WordPress here:

    WordPress.com vs. WordPress.org

    Hope your issue gets resolve soon!

  • Unknown's avatar
    gibbsy73 · Member ·

    Oh didnt realise it posted http://www.73.net.au.
    That is not the site in trouble. http://www.ezysnip.com.au
    I activated a sitemap app in WP dashboard and then I had no access to WP admin or my site/

  • staff-zara · Staff ·

    The site http://www.ezysnip.com.au is not hosted on WordPress.com either.

    Name Server: NS1.NAMESERVER.NET.AU
    Name Server IP: 112.140.176.177
    Name Server IP: 2400:b800:0:1::11
    Name Server: NS2.NAMESERVER.NET.AU
    Name Server IP: 112.140.180.177
    Name Server IP: 2400:b800:1:1::11
    Name Server: NS3.NAMESERVER.NET.AU
    Name Server IP: 96.126.96.208
    Name Server IP: 2600:3c01::f03c:91ff:fe93:5b9a

    To login to your site, go to http://www.ezysnip.com.au/wp-admin. If you’re unable to login, try resetting your password following the instructions here: https://codex.wordpress.org/Resetting_Your_Password

    This is as far as we can help you here on WordPress.com support forum. If you still encounter problems accessing your site, as mentioned previously, please post your question at the WordPress.org support forum or contact your web hosting provider.

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