Installed WordPress into FPT but cannot log in
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Hello,
I have installed WordPress files via my provider into a website but it seems I cannot log in.The issue is we had previously installed our e-commerce website on http://www.onen.cz but then we moved our e-commerce to domain 3rd level to http://www.shop.onen.cz but now we cannot seem to log into an installed WordPress on http://www.onen.cz as it seems it always redirects to http://www.shop.onen.cz
Do you know where might be the issue and what possibly should the DNS servers be? Thank you a lot!
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Good Morning –
What y’all have set up is a stand alone WordPress installation.
The best place to get help with a stand alone WordPress installation is going to be from your hosting provider if they offer WordPress support. There’s also a public forum and documentation available for WordPress and plugins at https://wordpress.org/support/forums/
That’s all quite different from what we offer here at WordPress.com, which is an all inclusive, managed hosting experience. Our support team is available around the clock to help, and all the back end details are taken care of by our team as well. So, you never have to worry about updates, or down time.
Looking at http://www.onen.cz/ this morning it automatically redirects to https://shop.onen.cz/ it’s possible the DNS was just lagging.
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But do you know how can I log in into the WordPress on http://www.onen.cz as I have not received any log in information at all and default settings does not work?
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If you don’t have the login details for the admin account on the site, you can reset those directly in the database via PHPMyAdmin at your hosting provider:
https://wordpress.org/support/article/resetting-your-password/
Your hosting provider might also offer a way to do this directly via your hosting control panel, so you can try their support for help with this as well.
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