Installing a SSL Certificate
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Hi, I’m new to wordpress and need assistance with installing a SSL certificates. I’m not sure what type of server its on or if I have cpanel. A step by step guide to assist with this endeavor will be greatly appreciated.
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Hi there :)
To help you out, first I need to know your website URL. Could you please send it?
Thank you,
Cintia -
Hi there,
All sites hosted on WordPress.com have SSL installed by default, and we don’t offer any options to use your own SSL, or configure the SSL certificate we provide.
https://en.support.wordpress.com/https-ssl/
If you are using the open source WordPress.org software at another hosting provider, please contact that hosting provider directly for help installing SSL on their servers.
You can find support for the open source version of WordPress at https://wordpress.org/support/forums/
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Hi, url is https://mynewlifecredit.com. I think its enabled now. I found part of the issue but any second opinions are greatly appreciated.
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Your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.
Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/
https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/
Your hosting provider’s support team may also be able to assist.
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