Installing Demo Content

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  aniahenderson · Member · Mar 12, 2023 at 11:21 pm

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  Good afternoon, I am attempting to upload demo content from a theme I purchased and I keep getting error (503). I contacted Bluehost to get more memory as instructed and I’ve also disabled all plugins except for the starter plugin for the theme. What can I do?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Mar 13, 2023 at 1:07 pm

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  Hi there,
  
  I would contact the theme developer and see if they have any advice regarding the error you are receiving. It may be a common issue with the theme, and they’d be the ones that would be able to provide a fix. Since your site is hosted with Bluehost, I would also reach back out to them and see if they can assist you since they have access to your account.
  
  The dotorg community forum would be better prepared to also help you with the error you’re receiving:

  http://wordpress.org/support/forums

  We can not directly assist unfortunately because we do not have direct access to your site or account. To clear up any confusion, WordPress.com and WordPress.org are two, different entities, but the essential difference is that we don’t have access to all WordPress sites, only ones hosted on our WordPress.com servers. For more information, please see:

  http://support.wordpress.com/com-vs-org/
  
  Hope this helps.