Installing new Purchased Theme – Not able to upload
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I get ‘The link you followed has expired’ Please try again…. Same deal. Keeps happening. It completes the percentage download but then crashes. I paid for it so I’d love to be able to use it.
The blog I need help with is: (visible only to logged in users)
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Hi,
It appears that your website uses the self-hosted version of WordPress rather than WordPress.com, which is what this forum is designed to help with. Note the difference here: https://en.support.wordpress.com/com-vs-org/
You may be able to find help here: https://wordpress.org/support/ or alternatively contact your hosting provider.
Hope this gets fixed soon!
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That would only be known by you, as when creating your website, you’d have made the conscious decision of using self-hosted WordPress over WordPress.com.
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Yes, please follow this guide and let me know if you have any further questions: https://en.support.wordpress.com/moving-from-self-hosted-wordpress-to-wordpress-com/view-all/
Regarding the original topic, please be aware you need a Business Plan on WordPress.com to upload custom themes, but there are many themes available for all: https://wordpress.com/themes
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