Installing plug in problem

  • Unknown's avatar
    unikbcn · Member ·

    Hello,

    I downloaded a plug in my computer and when i try to install it appears a website saying: It is possible that the website is temporarily inactive or has been permanently moved to another address.

    What can I do in order to solve this problem?

    Thank you in advance for your help!

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Although your site is connected to WordPress.com via Jetpack, it is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

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