Interment Website connectivity/Website Unresponsive

• 

  stgall · Member · Mar 3, 2022 at 6:03 pm

  • Copy link
  • Add topic to favorites

  Website becomes unresponsive since February 23 – does not allow updates to be made. Page needs to be up and running daily and it goes down for minutes – today even hours.

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

• 

  staff-sheva · Staff · Mar 3, 2022 at 6:37 pm

  • Copy link

  Hi @stgall,

  I’m afraid that we can’t help directly because your stgall.org site is not with WordPress.com managed hosting. As such, we don’t have the ability to take a closer look at your site.

  Instead, your host uses open-source WordPress.org software, which differs from what we offer here on WordPress.com.

  The good news though is that help is available in the WordPress.org forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  Otherwise, you may want to contact GoDaddy for further support.