Internal Error

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  conwaye13 · Member · Nov 6, 2017 at 9:00 pm

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  Hello, I am Ella Conway the owner of the book review blog bookloversunite.com. I was recently updated to a WordPress 4.8.3 and it did not give me any problems, but I have now (November 5th, 7:30 PM) tried to access my website on two different devices, and I am receiving the message ‘Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at (email visible only to moderators and staff) to inform them of the time this error occurred, and the actions you performed just before this error. More information about this error may be available in the server error log. Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at http://www.bookloversunite.com Port 80’ I am trying to get my website up and running again as soon as possible and hope that this can help.

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  timethief · Member · Nov 6, 2017 at 9:03 pm

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  You are posting to the wrong support forum. This is WordPress.COM support and that site are not on our servers.

  To be clear we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  Contact your web host for hosting issue. For software issue post to the WordPress.ORG support forums.

  The WordPress.ORG support forum is at http://wordpress.org/support. The WordPress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/ for app support.

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  timethief · Member · Nov 6, 2017 at 9:05 pm

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  Yikes! I made an error:
  This is WordPress.COM support site is not on our servers.