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Forums / Internal Server Error

Internal Server Error

  • Unknown's avatar
    dusgh9514 · Member · Sep 19, 2023 at 2:07 pm
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    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at [no address given] to inform them of the time this error occurred, and the actions you performed just before this error.

    ————————-
    I did a backup with my account but its size was larger than 100MB, so i change some code of ‘.htaccess’ and it is not working. Please help me….

    More information about this error may be available in the server error log.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    fstat · Staff · Sep 20, 2023 at 11:28 am
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    Hi there,

    I’ve taken the time to look into your website and noticed that it’s actually using the WordPress.org software and is hosted by a different provider.

    WordPress.org is the same foundational software we use here at WordPress.com, but it’s set up a little differently. Because of this, the specific help you may need can be different. To get the most appropriate help for your issue, I’d recommend posting your question in the official WordPress.org support forums, which you can find here: https://wordpress.org/support/forums/.

    That said, I would also like to mention an alternative for you. You can migrate your website to WordPress.com. We are a managed-hosting platform, which means we take care of all the maintenance and security tasks so that you can focus on creating content for your website. We also offer dedicated WordPress support through both email and live chat to ensure your questions or issues are handled promptly and efficiently.

    If this sounds like something that could interest you, we’ve built an easy-to-use tool specifically for migrating WordPress sites from other platforms to WordPress.com. You can learn more about how to use this tool here: https://wordpress.com/support/import-using-move-to-wordpress-com/

    You can also take a look at our various plans and what they offer on this page: https://wordpress.com/pricing/

    If you have any other questions or if there’s anything else you’d like to discuss, don’t hesitate to let me know.

  • The topic ‘Internal Server Error’ is closed to new replies.

Tags

  • .org
  • account
  • has-jetpack
  • he-boost
  • Jetpack
  • wpcomhelp

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 2 years
  • Latest reply from dusgh9514

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