Internal server error

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  lfordown · Member · Oct 28, 2016 at 4:33 pm

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  I have had my site since 2012 and now suddenly cannot access it, or any aspect of it. I get the following error:

  Internal Server Error
  The server encountered an internal error or misconfiguration and was unable to complete your request.

  Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
  More information about this error may be available in the server error log.

  Please help. I need to post blogs again, starting tomorrow
  Letitia

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 28, 2016 at 4:36 pm

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  That site is not hosted by wordpress.COM and we cannot help you in this support forum. You are posting to the wrong support forum.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.
  (3) Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  WordPress app support https://apps.wordpress.org/support/

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  timethief · Member · Oct 28, 2016 at 4:37 pm

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  thereandbackut.com is hosted by iPage
  IP Address: 65.254.227.240
  Name Servers:
  ns1.fatcow.com
  ns2.fatcow.com

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  lfordown · Member · Oct 28, 2016 at 5:30 pm

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  Yes, you are right! I have not used the blog since January this year and it is actually hosted by FatCow, using WordPress publishing software. Apologies and thank you for your response.Kind regards
  Letitia Ford
  Cell: 082 888-1868email: lford.own

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  timethief · Member · Oct 28, 2016 at 5:31 pm

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  No problem and best wishes with your site.