Internal Server Error
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Just downloaded Jetpack and now getting the following Internal Server Error message when trying to view site:
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator at root@localhost to inform them of the time this error occurred and the actions you performed just before this error.
More information about this error may be available in the server error log.
Apache/2.4.33 (Unix) Server at http://www.bbknitzcrafts.co.uk Port 80
I am not very techy so any help you can provide would be greatly appreciated
Thanks all!
The blog I need help with is: (visible only to logged in users)
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Hi there,
WordPress.COM hosted sites and WordPress>ORG software installs on paid hosting have different logins and different support documentation. Unfortunately, you are posting to the wrong support forum. We provide support only for WordPress.COM hosted sites on our servers and your site is not among them. WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
For hosting issues contact your web host. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support.Jetpack support
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpack
However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
See also https://apps.wordpress.org/support/ for app support. -
Hi there,
“This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.”
https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F
https://wordpress.org/support/topic/500-internal-server-error-after-installing-jetpack/Please get in touch with your host for further debugging or post your question on the WordPress.org support forum: https://wordpress.org/support/
Both(WordPress.com and WordPress.org) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/
You’ll need a free WordPress.org account to post – if you don’t already have one, you can register here:
https://wordpress.org/support/register.php
Thank you.
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Hi
Thanks for the response, i deactivated Jetpack and it seems to have resolved the issue,
Very grateful for the quick replies
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