Internet Explorer

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  crystalabbegraham · Member · Jun 11, 2008 at 7:13 pm

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  When my blogs are open in Internet Explorer, we are getting error messages shutting us down.
  I get the following error: Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

  I have no problem just using Firefox – there are no issues there. But readers of our blogs are complaining.

  Please advise as to a solution. We have been having this problem for a few weeks – and had not had it in the past.

  Thanks!

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  boblets · Member · Jun 11, 2008 at 7:15 pm

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  Apart from updating IE there is not a whole lot you can do.
  If you have added code yourself, there could be something there.
  Please provide link to your blog and we’ll have a look.

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  crystalabbegraham · Member · Jun 11, 2008 at 7:35 pm

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  There are two blogs we are primarily having problems with – augustafreepress.com and http://thenewdominion.wordpress.com.

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  vivianpaige · Member · Jun 11, 2008 at 7:40 pm

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  um – you’ve got quite a few ads on those blogs. Are you aware that ads violate the TOS? You may want to contact support and see if they are OK.

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  boblets · Member · Jun 11, 2008 at 7:55 pm

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  Yes, the ads might be a problem.
  The site works fine in firefox, opera and safari. Update your own explorer first of all.

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  crystalabbegraham · Member · Jun 11, 2008 at 8:29 pm

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  We are planning to move to independent hosting – working on that right now. We have had these Websites for some time – and never had this happen. The problem started when the Dashboard changed about six weeks ago … I don’t think it is my version of IE since I have had complaints from at least 10 people who read our blog on a regular basis. Any other ideas?

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  ellaella · Member · Jun 11, 2008 at 8:37 pm

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  Your blog — and your ads — showed up just fine for me in IE7 without any lockups or a crash. When I do get the “encountered” message it is sometimes site-specific but it’s also sometimes caused by low memory or some conflict. I hope you and your friends have clicked on “yes” when given the option to send the error report to Microsoft.

  I agree with Vivian about contacting support.

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  crystalabbegraham · Member · Jun 11, 2008 at 9:07 pm

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  I think I solved this … time will tell. I found an that didn’t have a … perhaps the code problem would cause a crash. Anyway, I corrected this. The crash usually happened when I was scrolling through the front page – though I was told people were crashing immediately when they pulled the sites up.