Internet Explorer 8: Videos appear as "black box" and aren't playable anymore

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  angelanilsson · Member · Dec 10, 2011 at 12:59 am

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  Hello,
  Since yesterday all my videos are displayed as a “black box” on my blog,
  without a still picture, and the videos aren’t playable as well anymore.
  Even when I visit other wordpress blogs – the videos there are displayed as a “black box”.

  This problem solely occurs in INTERNET EXPLORER 8.
  All videos show up perfectly with Firefox and Google Chrome.
  Windows Internet Explorer 8 still works fine on YouTube directly,
  as well as on all other sites – except wordpress blogs.

  Is there a current malfunktion of showing and playing videos with Internet Explorer 8 on wordpress ?
  Thank you very much in advance for any help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 10, 2011 at 1:45 am

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  There are 3 videos in your 3 latest posts and all work in Firefox 8 and in IE8 for me. This suggests you have connectivity issue or another issue.

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  timethief · Member · Dec 10, 2011 at 1:51 am

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  How are you connecting to the internet and to WordPress.com? The way you connect to the internet (mobile, satellite, DSL, dial-up) and to your blog, and how many proxy server jumps etc. it takes to connect can cause problems. There maybe be problems with your ISP and/or with the proxy servers.

  Are you using http:// or https:// see http://en.support.wordpress.com/https/
  Try using the opposite.

  Do you have third party cookies enabled on your browser?

  Do you have JavaScript enabled?

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  angelanilsson · Member · Dec 10, 2011 at 2:07 am

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  Thank you very much, timethief,
  I so much appreciate your quick reply.

  I am very glad that it works at your side :-)
  Way of connecting is DSL, JavaScript is enabled, no changes concerning cookies…
  BUT – we will make a complete system check tomorrow again.
  It’s obvious now that the problem must be on my side here…

  Thanks a lot again for your kind support.
  Have a wonderful weekend!

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  timethief · Member · Dec 10, 2011 at 2:10 am

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  Before you go this may do the trick. Try resetting your router and modem.
  Best wishes for a good weekend. :)

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  angelanilsson · Member · Dec 12, 2011 at 6:01 am

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  Thanks a lot again, timethief.
  It was a small damaged part of the system software… difficult to find :-)
  Best wishes for a wonderful Christmas time! .-)

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  timethief · Member · Dec 12, 2011 at 6:08 am

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  I’m so happy to hear you found the cause. Best wishes for a great Christmas season. :)