Intrusive full page advert on Android

  • Unknown's avatar
    gingerwebster · Member ·

    Hello,

    When viewing my blog through an Android device, an intrusive and full page advert appears and I am unable to get away from it or view the page. The advert is from the websites;

    http://Www.2365478.com
    http://Www.nationalconsumerscenter.co.uk

    My page is;

    https://gingerwebster.wordpress.com

    Could anyone advise how to remove them please? Any help would be hugely appreciated.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    torres126 · Member ·

    Hi there,

    I completely understand how frustrating this is. I’ve tagged WordPress.com staff to help you with this issue. Are you, by any chance, being redirected to one of those sites?

    If so, may I recommend taking a look at this thread: https://en.forums.wordpress.com/topic/potential-wordads-dangerous-redirect/

    Details such as a screenshot of the advert would almost certainly be appreciated, if you’re able to provide them.

    Thank you. :)

  • Unknown's avatar
    gingerwebster · Member ·

    It definitely redirects, but I can’t seem to upload a screenshot. Still seems to be happening now, although it took a break last night for a while.

    Thanks for tagging WordPress and hopefully this gets resolved quickly for my readers’ sakes.

  • Unknown's avatar
    torres126 · Member ·

    If you’ve taken a screenshot, you could upload it to a site like http://prntscr.com and post the link to the image here.

    I agree, hopefully it’s revolved soon. :)

  • fstat · Staff ·

    Hi there,

    I don’t see the advertisement you describe when visiting your site on an Android phone. Can you please make sure that your phone isn’t infected with an adware or malware software?

    If the ad is still showing up, grab a screenshot and share it here so we can have a closer look and further troubleshoot your issue. Here’s how to take a screenshot on an Android device:

    Take a Screenshot

    If this still doesn’t work or you have more questions, just let me know and I’ll be happy to help!

  • Unknown's avatar
    gingerwebster · Member ·

    Hi there,

    Thanks for the reply.

    Here is a blog position with screenshot;

    Unwanted Advert

    The advertising seems to be sporadic and has not appeared today. .y phone is clear from adware and malware too.

    Appreciate the follow up and hopefully this break means its gone, but letmeknow if you find anything.

    Thanks,

    Paul

  • supernovia · Staff ·

    Hi Paul, thanks for that. We’ve been working on this on our end and are hoping it’s resolved, but if you see it again can you reply again with this information?

    – The time of that visit
    – The device IP (you can find it at whatismyip.com)
    – A link to the URL you tried to visit
    – The link you got redirected to

    A new screenshot would also be helpful. Thanks in advance.

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