Invalid Ban

  • Unknown's avatar
    enether · Member ·

    I’m at a WordPress Course and we’re creating a web site for the first time. Because we’re in the same building and on the same IP (i’d guess), I’m getting banned from creating a site. Could you please create a site for me or lift the ban?

  • Unknown's avatar
    timethief · Member ·

    What is the exact URL starting with http:// of the site you referring to please?
    This is wordpress.COM support. We cannot answer any questions posted here accurately until we have the relevant URL and have confirmed hosting.
    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. That support is found at http://wordpress.ORG/support/
    (3) sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page. That support is found at http://jetpack.com/support/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, run different theme versions of themes with the same names, and many people get confused about the two. Read the differences here http://en.support.wordpress.com/com-vs-org/

    The wordpress.ORG support forums are at http://wordpress.org/support. The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

  • kokkieh · Staff ·

    Hi there,

    We can ban an IP address from creating too many ACCOUNTS within a certain period of time, but we don’t block existing accounts from creating a new site. Did you see any error message saying that you’re blocked? What are the exact words of the error message?

    I see no indication in your account that you’ve been blocked from doing anything, so please try clearing your browser cache and cookies and try creating a new site again via this link:

    https://wordpress.com/start/site/

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