invalid CAPTCHA error message. HELP!

  • Unknown's avatar
    sheringhamflooring · Member ·

    I have a ‘contact us’ section at the bottom of my web page. I have become aware that, once the form is complete and the user submits, the web page refreshes to the home page and displays a ‘invalid CAPTCHA’ message above the contact us section. Please can you help me resolve this situation. Many thanks.

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    Your site sheringhamflooring.com is not hosted by us (WordPress.com). It is using the self-hosted version of WordPress and it is hosted by another hosting provider. Therefore, you need to contact them regarding your issue.

    We’re only able to provide support for WordPress websites that are hosted by us. For help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:

    https://wordpress.org/support/

    If you want to know more about the differences between WordPress.com and the self-hosted WordPress.org you can read this article:

    WordPress.com vs. WordPress.org

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