Invalid email, can't

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  lastonmmu · Member · Mar 20, 2014 at 12:05 pm

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  I am trying to invite someone to be an editor on my blog, but get the message ‘Invitation not sent, the user has blocked invite emails.’ She has looked at her settings and checked that the option to block emails is not ticked. She then went to the subscription page and requested details, clicked on the Subscription Details link that was emailed to her, and gets ‘invalid email’ message. Please can you help? thanks.

  The blog I need help with is: (visible only to logged in users)

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  lastonmmu · Member · Mar 20, 2014 at 1:11 pm

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  username in question is clairehamshire

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  gracejiyoung · Member · Mar 27, 2014 at 8:53 pm

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  Hi there!

  What you described happens because the user: clairehamshire previously blocked WordPress.com from sending them invitation emails, which are different from the notification sent when a new blog post is published.

  Here are the instructions you can ask users to follow for unblocking invite emails:

  1) On https://subscribe.wordpress.com/ enter the email address used on WordPress.com and click on “Request details”.

  2) You will receive an email titled “[Subscribe] Your Subscription Details” containing a link looking something like this:

  https://subscribe.wordpress.com/?key=a111b222&email=wp%wp.com (This is just a sample)

  3) Copy that link in your browser address and add &unsub_invites&option=cancel at the end.

  4) You should get a line that looks like:

  https://subscribe.wordpress.com/?key=a111b222&email=wp%wp.com&unsub_invites&option=cancel

  — click the enter or return key to load it.

  5) A confirmation message will appear: “You will now receive invite emails again at (email visible only to moderators and staff). To stop receiving them, click here”.

  Once this is done, the user will be able to receive invite emails again.

  Sorry for the inconvenience! Feel free to reach out if you have any questions!