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Forums / Invalid Key error when trying to reset the password

Invalid Key error when trying to reset the password

  • Unknown's avatar
    infamousvioletrose · Member · Jun 12, 2014 at 2:08 pm
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    When I try to reset the password on my main account (inspiredbyhistory), the reset form tells me that I have entered an “invalid key” once I have an approved password. I’m not sure what is going on, but it is very frustrating. How can I reset my password successfully?

    The blog address in question is inspiredbyhistory.wordpress.com

    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    jmegram · Member · Jun 12, 2014 at 2:21 pm
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    This is the same for me, I asked earlier today. No news as of yet, let me know how you get on. The account I have an issue with in jacobmegram.wordpress.com

  • Unknown's avatar
    smudgecopy · Member · Jun 12, 2014 at 2:58 pm
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    Having exactly the same problem and would love to know how to resolve this! Blog is studhamwi.wordpress.com

    Thanks,
    Smith

  • Unknown's avatar
    acartwright826 · Member · Jun 12, 2014 at 4:30 pm
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    I am having the same problem. I logged out and tried to log back in and it kept saying my password was wrong. I went to reset it and I got the e-mail and everything. It said the password could be saved, but then I clicked reset and it said there is an invalid key. I had to create a completely different wordpress account just to type this question in here. So the blog that I am trying to log back into is ashecomfortsus.wordpress.com

    I just opened this blog yesterday. Please help me log back in!

  • Unknown's avatar
    timethief · Member · Jun 12, 2014 at 4:32 pm
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    The main thread for this issue is at https://en.forums.wordpress.com/topic/lost-password-bug-cannot-log-in?replies=22 and it would be a good thing if we kept all bloggers with the same issue posting into that thread so no one falls through the cracks.

  • Unknown's avatar
    jackiedana · Member · Jun 12, 2014 at 6:26 pm
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    We are having issues with our password reset tool at the moment. Our developers are looking into it now and we hope it is resolved very soon. I’m very sorry for the inconvenience, and I appreciate your patience as we work on this issue.

    Please keep an eye on the thread timethief noted for updates.

  • The topic ‘Invalid Key error when trying to reset the password’ is closed to new replies.

Tags

  • Invalid key
  • invalid key issue
  • login
  • password reset
  • Password Reset Issue
  • Problem

About this topic

  • In: Support
  • 6 participants
  • 5 replies
  • Last activity 12 years
  • Latest reply from infamousvioletrose

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