invalid recurring shipping method

• 

  hoxiejuli · Member · Feb 11, 2021 at 2:17 pm

  • Copy link
  • Add topic to favorites

  When attempting to upgrade, downgrade or crossgrade a subscription, error is returned at checkout. INVALID RECURRING SHIPPING METHOD. How do I fix this?

• 

  staff-doublebassd · Staff · Feb 11, 2021 at 5:15 pm

  • Copy link

  Hi there,

  If you have WooCommerce installed on a WordPress.com Business Plan or have a paid WooCommerce extension on a self-hosted site you can open a ticket while logged into your account at:

  https://woocommerce.com/my-account/create-a-ticket/

  But, if your site is self-hosted and built using the WordPress.org open software, you’ll need to seek assistance from their forums which can be found at:

  https://wordpress.org/support/plugin/woocommerce

  These forums are for WordPress.com-hosted websites. If you want to know the difference between the two, you can find more information in this document:

  WordPress.com vs. WordPress.org