Investigating customer support at WordPress
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Morning! I am investigating prospects for the development of a website. My top priority is reliable customer service with a preference for live human contact. Where does WordPress stand on this issue?
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Hi @kaekaufman, free accounts are sent to our forums, but if you’re using our paid plans, you’ll have direct access to WordPress support, typically through live chat.
And you can find all of our support options here:
In the forums, once staff has responded we’ll typically get back within a business day or less, so let us know if you have more questions!
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