Invisible sharing buttons, please help!?

  • Unknown's avatar

    Thanks for the error log. It seems like there are some issues loading certain CSS on your blog. I’m not sure whether this is caused by your browser or something else.

    We’ve tested your site in Safari on multiple computer and the sharing buttons are visible.

    Have you tried to visit your blog using Safari on a different computer?

    It would be great if you could give this a try. This way we can rule out it’s an issue that only occurs on your computer or not.

  • Unknown's avatar

    Thank you! I will ask people via Facebook to test and I will tell you as soon as I know the result.

  • Unknown's avatar

    Three different people replied to me that the buttons are visible and clickable. Must be something on my computer and/or Safari I suppose.
    Thanks for spending time to help me!

  • Great, glad it is working for you! If you have any more issues, please let us know.

    Happy Blogging :)

  • Unknown's avatar

    Hello!
    Thanks for your help and advice, I appreciate it.
    The problem is not solved, but maybe a friend can help me.
    Thanks again!

  • Out of curiosity, have you tried using a different browser (Chrome or Firefox) or even a different computer if you have access to one.

    If you try that, are you able to see the buttons? If so, that would really help narrow things down.

    Let me know if you need assistance or if you have any questions.

  • Unknown's avatar

    Some friends – with iMacs and Safari – visited my blog and they didn’t have problems, the buttons were visible and clickable. I browsed my blog with Firefox and the sharing buttons were visible, however the Pinterest button was clickable but all I got was an empty screen.

  • Hi there,

    We had an issue with Pinterest that we recently released a code fix for. Has this resolved the pinterest sharing issue for you?

  • Unknown's avatar

    Hello!
    The problem is still the same, sorry:(

  • Hi there,

    When I check it on my end (Firefox 27.0.1 on Mac) the Pinterest button works for me and I am able to select images to share, rather than getting a blank screen.

    I know you mentioned that others have been able to use this button when visiting your site with a different browser? Have you tried Chrome or Safari on your computer as well, and if so, does the Pinterest button work for you as well?

    You can also try clearing out your browser’s cache and cookies to see if that clears up the issue on your end. Does that help?

    If you’re not sure about how to clear your browser cache, you can learn more about how to do this here:
    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    Hope that helps. If you are still having problems after trying the above steps, let me know and I will be happy to take a closer look.

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