Invite doesn't work

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  mehoj · Member · Aug 5, 2014 at 2:15 pm

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  Hi,

  I am working hard to have a company to use WordPress.com and it seems that there is problem that have been brought to this forum in 2012 and still not resolved :

  I am inviting someone in a private blog and the invite is well sent, receive in her inbox and clicked to confirm the invite but the link lead her to her blog dashboard. On my side, her status still in « waiting » mode. I tried few times with the same result each time.

  I’ve seen a topic about that problem and surprisingly, this topic have been closed withtout any solution at all…

  See here : https://en.forums.wordpress.com/topic/why-cant-my-invited-authors-join-my-blog?replies=20

  Can anybody help me on this?

  The blog I need help with is testmauve.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  jeremeylduvall · Member · Aug 5, 2014 at 9:39 pm

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  Hi Meho,

  Could you let me know the email address of the user you’re trying to invite to view your private blog? Please note, the email will appear as “redacted” in the forum thread, but it will be visible to staff members.

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  mehoj · Member · Aug 5, 2014 at 10:36 pm

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  So it is (email visible only to moderators and staff)

  The user is lamauve2014

  Thank you Jeremy

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  jeremeylduvall · Member · Aug 5, 2014 at 11:09 pm

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  Hi there,

  The user you mention should be able to access and read testmauve.wordpress.com. Are they having trouble when they attempt to go to testmauve.wordpress.com?

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  mehoj · Member · Aug 5, 2014 at 11:11 pm

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  What I finally did is get this blog private. So the user could ask for a request but she is a simple reader. She cannot get in as a administrator or anything else. What I want is to invite her as an admin.

  Thank you.

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  jeremeylduvall · Member · Aug 6, 2014 at 3:42 pm

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  Ah – I understand. I would just like to first confirm that you would like her added as an administrator user role. Admins have full control over the blog. They could even delete the entire site if they wanted to. The user roles are broken here:

  http://en.support.wordpress.com/user-roles/

  Just reply back to confirm!

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  mehoj · Member · Aug 6, 2014 at 3:44 pm

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  What I want is to set the role I want for her, no matter which one it is. But yes it can be the admin role.

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  jeremeylduvall · Member · Aug 6, 2014 at 4:42 pm

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  Hi Meho,

  I have added the user lamauve2014 as an admin on testmauve.wordpress.com. Please let me know if you need anything else!

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  mehoj · Member · Aug 6, 2014 at 5:00 pm

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  Yes, since this problem happen a lot, as we can see in the forums, I want to know if this bug is going to be reported and corrected. Can we keep this thread open until the bug is resolved?

  Thank you.

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  mehoj · Member · Aug 6, 2014 at 5:02 pm

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  Oh by the way, this user have been added but she is still in the « waiting » status.

  Thank you

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  jeremeylduvall · Member · Aug 6, 2014 at 10:12 pm

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  Hi Meho,

  You should be able to delete her pending invitation through Users -> Invite New since we took care of this manually. I’m still digging in to see if this is part of a larger bug.

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  mehoj · Member · Aug 6, 2014 at 11:47 pm

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  Ok thank you very much. Take a look at the forum, there is few persons that have the same problem and some lasts since 2012.

  Thank you!