invites bocked

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  patcorcaigh · Member · Dec 1, 2022 at 10:01 am

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  Hello,

  Users are unable to invite me to view their sites…a message stating user has blocked invites appears.

  I need this problem fixed so that users can invite me to view their sites.

  Thank you.

  Pat

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Dec 1, 2022 at 5:32 pm

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  Hi there:

  Can you give us the URL of the site where you’re seeing this problem? Once we have that information, we’ll be better able to advise.

  Thanks!

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  patcorcaigh · Member · Jan 9, 2023 at 2:03 pm

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  Hello.

  Students are unable to invite me to become an administrator of their sites (free version for learning purposes).

  My email address seems to be the issue. When students enter my email address then the ‘user has blocked invites’ message pops up.

  Advice appreciated.

  Thanks.

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  helper-heroponriki · Member · Jan 9, 2023 at 5:34 pm

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  Hi there!

  It looks like you have two duplicate requests here. https://wordpress.com/forums/topic/user-blocked-invites-6/

  I’ve closed that other thread and will reply to you here. We need to know what email address your students are using so we can look into this.

  Thanks!

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  patcorcaigh · Member · Jan 10, 2023 at 12:19 pm

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  Thank you.

  Problem: Lots of students have attempted to invite me as administrator of their sites but a message pops up stating advising that the ‘user has blocked invites’. No issue in the past with students inviting me to be an administrator of their practice websites.

  Issue: students unable to add me as an administrator as a result.

  I have used my other WordPress Account (uses different email address) to see if I could add my current email address as a Administrator to a site in my other account. When I add my email address the same message appears?

  How do I unblock ‘user has blocked invites’?

  Do you need my email address to fix issue? Can I keep this address private please in the forum?

  I did follow the instructions on other similar threads in the forum and unchecked the relevant box ‘blocking emails’ etc. Issue remains.

  Thanks again, assistance much appreciated.

  Pat

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  helper-heroponriki · Member · Jan 10, 2023 at 6:36 pm

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  If you post your email address, it’ll be redacted for everyone except people designated as Staff. We need to know what email addresses are being used to investigate the issue.

  Thanks!

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  patcorcaigh · Member · Jan 11, 2023 at 11:42 am

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  Thank you very much.

  My email address is : (email visible only to moderators and staff).

  I also have used my old email address as back up: (email visible only to moderators and staff) This email address does receive invites to become an administrator…and works fine. My problem is with my (email visible only to moderators and staff) email address.

  Many thanks for the assistance…very much appreciated.

  Regards,

  Pat

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  staff-doublebassd · Staff · Jan 11, 2023 at 2:53 pm

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  Hi there,
  
  I was able to fix the issue on our end, and you should now receive invite emails again at your email address. Please confirm that it is now working on your end.
  
  Thank you!

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  professionalservicesdemo · Member · Feb 1, 2023 at 4:47 pm

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  Issue fixed with thanks.

  Pat

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  staff-zinnia · Staff · Feb 1, 2023 at 5:45 pm

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  Thanks for letting us know. Take care and stay safe!