invoice

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  michelhebert1962gmailcom · Member · Feb 5, 2019 at 9:21 pm

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  l’have received invoices about my web site premium package. But l don’t want to renew the contrat. they said you need to go in ‘Gérer vos achats’ in french, but nothing l can do there to cancel that. Can you tell me what to do. Thanks Michel

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  arvindsinghu · Member · Feb 6, 2019 at 12:21 pm

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  Hi @michelhebert1962gmailcom,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you an exact solution.

  Thanks !!!

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  michelhebert1962gmailcom · Member · Feb 6, 2019 at 12:38 pm

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  J’ai reçu deux facture de renouvellement pour noms de domaines et pour wordpress premium. Je ne veux pas renouveler, mais rien n’est disponibles dans l’onglet “gérer le achats” pour effectuer les opérations de non renouvellement.

  Merci de m’aider

  Michel

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  kokkieh · Staff · Feb 6, 2019 at 1:15 pm

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  Hi there,

  The account you’re using to post here owns no sites or upgrades on WordPress.com.

  For what site did you receive these emails? You’ll need to be logged into the account that owns the site in order to cancel your upgrades.

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  michelhebert1962gmailcom · Member · Feb 15, 2019 at 11:37 pm

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  salut cher ami.

  pour le site : http://www.refletdeviecom.wordpress.com

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  kokkieh · Staff · Feb 16, 2019 at 7:55 am

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  You are logged in as @michelhebert1962gmailcom. This account does not own any sites.

  The site at https://refletdeviecom.wordpress.com/ belongs to a completely different username. Please log out of michelhebert1962gmailcom and log in as the other account, and you will be able to cancel your upgrade.

  If you can’t remember the login details for the other account, please see:

  Recover Your Account