invoice

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  lengthsaheadcomau · Member · Apr 25, 2023 at 2:34 am

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  I was recently invoiced and I believe this is incorrect

  [redacted by staff]

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Apr 25, 2023 at 2:00 pm

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  Hi there,

  I’ve looked into the transaction details you provided and found that it’s associated with the renewal of a plan for the site aussiedebtrelief.com.au. However, this site is owned by a different account.

  If you believe that you should have access to this account and would like to cancel the plan associated with that site, please submit the Account Recovery form. Once we have verified your ownership and granted you access to the account, you can then cancel the plan and get a refund.

  If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help.