invoiced?

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  bedottor · Member · Apr 18, 2017 at 5:30 am

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  I see an invoice charged to me for 18eur but can not understand the reason … Where is an admin to ask to pls?

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  staff-frank · Staff · Apr 18, 2017 at 5:37 am

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  Hi,

  If you would like assistance from staff, you can add the tag “modlook” to your topic. This will alert staff to respond to your request.

  I have added the tag for you in the right sidebar.

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  kokkieh · Staff · Apr 18, 2017 at 7:54 am

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  Hi there,

  €18 is the cost of a domain on WordPress.com, but I don’t see any domains or any sites in your account.

  You say you received a receipt? Does it say the name of the domain on the receipt? And at which email address did you receive it?

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  bedottor · Member · Apr 18, 2017 at 1:48 pm

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  staff-frank, thanks a lot!

  @kokkieh, i received an SMS from my bank re: a charge done through PayPal… But i see no evidence of it in PayPal either. I guess i need to contact my bank ….

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  staff-frank · Staff · Apr 18, 2017 at 1:51 pm

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  @bedottor, no problem! You’re in good hands with @kokkieh :-)

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  staff-zinnia · Staff · Apr 20, 2017 at 4:17 pm

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  Hi –

  It sounds like this charge is connected to a different user account as @kokkieh has mentioned. Please try adding the details at https://wpchrg.wordpress.com/

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  bedottor · Member · Apr 25, 2017 at 4:07 pm

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  Hi everyone and again thanks for assistance. The mistake is from my bank. They SMS’d me instead of another customer. Not the first time that happens … The credit card they were showing was not mine. Oh well.

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  staff-zinnia · Staff · Apr 25, 2017 at 6:21 pm

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  Hi again – no worries and thank you for posting the update! Best wishes :)