Invoices

  • Unknown's avatar

    Hello. I cannot find my invoices. Domain groep5700.wordpress.com. Two invoices (october 2nd and 4th) are not visable in my dashbord (paid upgrades – billing history). Amounts of 13 and 30 dollars. Please help me with finding the invoices, we need them for administration. Thanks, Perry Vermeulen, Groep5700. (email visible only to moderators and staff)

    The blog I need help with is: (visible only to logged in users)

  • I am not seeing any upgrade associated with the WordPress.com account that you are posting from. Could you have a second WordPress.com account that purchased the upgrades? If so, logging into it and viewing Billing History may solve the issue.

  • Unknown's avatar

    $ 13.- sounds like domain mapping, is there a custom domain name you have mapped somewhere? That name would help staff-ozmodiar to help you

  • Auxclass, you are very likely correct. And I would guess that $30 might be Custom Design.

    Perhaps that will help the user jog their memory.

  • Unknown's avatar

    Could also be No Ads

  • Unknown's avatar

    Thanks all. When logging in to the dashboard, I use the account groep5700ar. Every year I get invoices at this account. We have done it this way for three years now – domain mapping and No Ads.
    Every year I get the invoices, this year they are not where they should be…
    So still didnt solve this case… :)
    Best wishes, Perry Vermeulen, Netherlands

  • So it looks like at some point you must have switched from the WordPress.com account: perryvermeulen to the one you are posting from. The perryvermeulen account is the one that had been purchasing the upgrades.

  • And Auxclass, you are 2 for 2. Domain mapping and No Ads. Game, set, match, sir.

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