Involuntarily Charged

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  nikolibalser · Member · Oct 3, 2020 at 3:53 pm

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  I was just charged $70 dollars to an account that I have not used in over a year. When I go to my account information it says that I have no billing history, or no cards on my account. Im a college student who cant afford rent anymore because of this charge. Is there anyway to that I can be refunded and my account deleted?

  Thank you,

  The blog I need help with is: (visible only to logged in users)

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  austinsangs · Member · Oct 3, 2020 at 4:01 pm

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  Hi @nikolibalser,

  You can find out the details of the charge here:

  Why was I charged?

  You will be able to reach the billing support team directly for further help at the link below:

  Contact

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  nikolibalser · Member · Oct 3, 2020 at 4:11 pm

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  When I put up the information on why I was charged it pulls up a receipt, but wont let me open it saying it cant load it. Also WordPress wont load the contact information either…. Is there just a number I can call?

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  kokkieh · Staff · Oct 3, 2020 at 4:48 pm

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  Hi there,

  Your refund was processed automatically when you cancelled your upgrades earlier today. You should receive the full refund in about 10 business days, depending on your bank’s processing times.