ip address config and hosting provider

  • Unknown's avatar
    hunterorion223 · Member ·

    I need help with one on one chat figuring out where my clients wordpress site is hosted and the ip config

    Self-declared URL: neuralinktattoo.co
    Jetpack: Unknown
    WP.com: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

    Alternatively, I recommend reaching out to your host for help with this issue. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you find and fix this problem. If you’re not sure who is your hosting provider, you can use a website like Hosting Checker to look up that information. https://hostingchecker.com/

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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