IP Address Issue

  • Unknown's avatar

    I’m facing a bit of a web conundrum, and I could really use your expertise. Here’s what’s happening:

    1. SSL Certificate Error:
      • My website’s SSL certificate is acting up. The browser keeps complaining about it being invalid, even though it’s not yet expired.
      • I’ve double-checked the validity, but the warning persists. What could be causing this, and how can I fix it?
    2. IP Address Mystery:
      • My website’s URL mysteriously changed to an IP address (specifically, https://13.38.79.56/). Not ideal, right?
      • Whenever I visit my site using this IP, I get a warning page1
      • How do I revert back to my original domain name (like https://guilddigital.co) and get rid of that IP address?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    We can’t really help as your site isn’t running on the wordpress.com platyform. For me your site has a safe connection, so SSL is all good.

    You must take a look in Amazon documentation to find out how to set the right nameserveers for your site.

  • Your site, guilddigital.co, is not hosted on WordPress.com. It is a self-hosted WordPress site that uses Amazon as its hosting provider. You can check the site DNS details here- https://wordpress.com/site-profiler/guilddigital.co

    Since your site is not hosted on our platform, you’ll need to work with your hosting provider to troubleshoot and resolve any SSL certificate issues.

    You can find more details about the differences between WordPress.com and WordPress.org on this support page:
    https://en.support.wordpress.com/com-vs-org/

    That said, I checked your website and noticed the connection is secure, so it looks like the issue has already been resolved.

  • Unknown's avatar

    Thank You, much appreciated

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