IP address of wordpress

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  vintagepurses · Member · Nov 9, 2021 at 6:14 pm

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  Hi, I’m currently switching A records and need the current IP of wordpress so that I can log into that account.

  Correct account: Unknown

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  staff-blorbo · Staff · Nov 9, 2021 at 6:34 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site you need the A record for?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  halfpintpdx · Member · Nov 9, 2021 at 7:14 pm

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  Hi, I’m sorry this was the account associated with the page we are working with. I’m struggling to map it correctly after trying a different product.

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  staff-blorbo · Staff · Nov 9, 2021 at 7:15 pm

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  There are no WordPress.com sites under that account either.

  What is the URL of the site you need the A record for?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/

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  halfpintpdx · Member · Nov 9, 2021 at 7:32 pm

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  halfpintpdx.com is our site. We tried out Shopify and were unimpressed. I failed to write down all of the pertinent info when I swapped everything over. Now that I’m trying to move back here to our wordpress site, I’m having trouble mapping it correctly.

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  helper-heroponriki · Member · Nov 9, 2021 at 8:21 pm

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  We don’t have any sites hosted here at WordPress.com that had ever been associated with that domain, so I’m not sure that your site is hosted with us.

  Looking at the publicly available nameserver data, it looks like it’s currently pointing to HostGator nameservers? If that’s where your WordPress site is hosted, you should reach out to them if you’re having trouble.

  Of note, when I pull up your domain I’m seeing a WordPress installation, not Shopify, so if you recently made changes to your nameservers, you likely saw the normal up-to-48-hours delay while those changes propagated across the internet.

  I hope that clarifies things!